About Forthright Technology Partners
Forthright Technology Partners is a leading provider of user-centric IT solutions and services. We carefully select technology from trusted manufacturers to help us optimize application delivery, maximize user efficiency, and deliver an exceptional user experience. We go above and beyond solving the specific problem to understand why the problem happened in order to fix the root cause.
Forthright consists of an award-winning team of engineering professionals that always has the best interests of our clients at heart. As a User Experience Provider (UXP) we involve user experience in everything we do — from our interactions with clients to the day-to-day activities of their employees.
Why do we do this? It’s simple…
It all comes down to EXPERIENCE…
- Our clients’ exceptional EXPERIENCE working with us.
- Our team’s extensive EXPERIENCE with technology.
- The employees’ seamless day-to-day EXPERIENCE.
We want to improve YOUR experience, not ours. Your success is our success. This is why we are:
- Responsive when you need support from us, any time of day
- Honest in our recommendations, ensuring they benefit you, not our pockets
- Dedicated to offering a unique, customized solution that works for you
Our Mission & Culture
Our mission is to exceed our clients’ expectations by being their trusted source for honest, committed, and expert IT support, putting their interests before our own in all the work that we do. Our team makes a commitment to exceeding expectations every single time — throughout every project, support ticket, question, and ultimately, throughout every interaction.
We’ve developed and maintained a user-centric service by upholding a set of strong, clear values to help maintain an ideal relationship with each and every one of our clients. By focusing on the following ideals, we offer you the best possible service:
- Value: We must provide a valuable service to our clients.
- Integrity: We must show integrity in all the work that we do for our clients.
- Commitment: We must be committed to our clients and their needs.
- Fiduciary Responsibility: We are obligated to work in the best interest of our clients.
Over our time in business, Forthright’s leaders have carefully developed a workplace culture that encourages innovation, professional curiosity, and problem-solving. In this supportive and competitive environment, Forthright employees are constantly looking for new ways to improve the value we deliver to our clients by endeavoring to discover, test, and validate innovations in their daily work practices.
A core aspect of the workplace experience is the review process we carry out after each and every project. This recap allows us to determine what was effective and what wasn’t, adding the former to our constantly improving proprietary reference architecture and processes. This commitment to improvement ensures that our team, our culture, and the value we provide is always evolving for the good of our clients.
Our team is committed to ensuring our client’s success by starting with our carefully developed proprietary reference architecture and processes, and improving it wherever possible. In everything we do for clients, our team is constantly searching for opportunities to further optimize in order to benefit our clients’ productivity and bottom line.
Our approach to service is defined by our AIM methodology, which has been carefully developed to allow us to understand clients’ IT problems, apply proven and reliable solutions, and facilitate an optimal experience for their users well into the future:
- Advisory Services: Forthright’s advisory services remove the guesswork from IT projects and ensure that initiatives deliver the desired results.
- Implementation Services: Give your environment the boost it needs with Forthright’s proven implementation process.
- Managed Services: Our team of skilled engineers stays up to date with the latest technology trends, and is available to answer your questions whenever the need arises.