Ask The Experts: How Can You Optimize Your End-Users’ Remote Computing Experience?

The pandemic is no longer a “short-term challenge.” Your remote work computing experience can’t just be good enough — you need to optimize it in the long run.
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How Can You Optimize Your End-Users’ Remote Computing Experience?

The pandemic is no longer a “short-term challenge.” Your remote work computing experience can’t just be good enough — you need to optimize it in the long run. Check out our recent “Ask the Experts” roundtable to discover strategies for optimizing the end-user computing experience.

However, you’ve managed remote work so far. If it’s to be a part of your organization’s long-term vision, you need to make sure it’s optimized and secure.

The rush to pivot to remote work at the start of the pandemic prioritized access to data with basic security measures. Now that the rush is over, it’s time to implement more advanced and robust cybersecurity defenses.

Discover how by watching our recent “Ask The Experts” webinar on-demand:

The State Of Modern Remote Work

The remote work model offers several benefits that you’ve likely taken notice of over the course of the pandemic. Remote workers have seen the benefits as well:

However, for all the ways remote work is beneficial to both the organization and end-users, it’s not without its challenges.

Ongoing Cybersecurity Considerations For Remote End Users

When the COVID-19 crisis hit, it hit fast.

Despite what, in retrospect, may have seemed like a gradual build-up, it was virtually over the course of a single weekend in March that businesses across the US had to pivot to a remote work model.

Obviously, the priority was maintaining business continuity. You needed to make sure your new remote workers had the technology and the remote access necessary to do their work.

But the process doesn’t end there – security is a complicated undertaking for remote work models. In fact, 36% of organizations have dealt with a security incident due to an unsecured remote worker.

Continuing with a remote work model, whether entirely or in part, will require:

  • Enhancing security measures
  • Providing the right hardware for users working permanently from home
  • Implementing more permanent file-sharing and collaboration tools

Communication In The Remote Workplace

The ability to communicate quickly and effectively with your team is vital in the modern working world, especially during a pandemic. In fact, among remote workers surveyed this year, trouble communicating is tied with loneliness as the most significant challenge they’ve encountered.

At this point in the COVID-19 pandemic, you should have a communication solution you rely on in place for your business, but that’s not to say it can’t be improved. You’ve likely had to incorporate a range of solutions, such as a video meeting platform, file sharing service, and more.

The bottom line is that communication and collaboration are foundational to productivity and continuity, whether you’re in the office or not. Whether you and your team can communicate effectively while working from home comes down to the tools you have in place.

Need Expert Guidance In Optimizing Your Remote Workers’ Computing Experience?

If you plan to continue with remote work in one way or another, you may need to change your model of IT support – as you and the other c-level executives at your business have likely discovered since the start of the pandemic, your ability to work remotely depends directly on your IT support.

In the remote setting, technology is necessary so that you and your staff can:

  • Access files, applications, and systems from a remote setting
  • Collaborate with colleagues, partners, and customers via video conferencing solutions
  • Stay secure against the increased rate of phishing attacks related to the pandemic.
  • Maintain communications with cloud-based phone systems that keep staff connected

Forthright Technology Partners can help – we have extensive experience helping our partners launch, optimize, and secure remote work capabilities.

Now that the mad rush to go remote is over, it’s time to perfect your processes – and you don’t have to do so alone.

Get in touch with the Forthright team today to get started.