Managed Services

Wouldn’t it be great if you could maximize the impact technology can have on your business while lowering your costs, improving workflow, efficiency, communications and collaboration throughout your organization? If you’re facing challenges with the following, our expert team can help: IT service delivery Maturity of your service delivery Reliability Leveraging technology stacks or suites […]
Speak With An IT Expert

Wouldn’t it be great if you could maximize the impact technology can have on your business while lowering your costs, improving workflow, efficiency, communications and collaboration throughout your organization?

If you’re facing challenges with the following, our expert team can help:

  • IT service delivery
  • Maturity of your service delivery
  • Reliability
  • Leveraging technology stacks or suites to their fullest potential
  • User adoption
  • Business processes
  • Productivity or internal communication
  • Meeting third party compliance requirements to grow your business

We assess your current IT posture and your future needs to create a tailored IT strategy and roadmap that aligns with your goals and drives growth and adoption by design.  Forthright’s Managed Services deliver modern IT operations and the foundation for digital adoption, enabling your organization to harness the full potential of secure and complaint digital tools and workspaces.

Why is this important?

If you’re not automating your provisioning, deprovisioning, allocations, workflows, asset management, application deployment, policy enforcement, etc. – you are NOT fully leveraging the value of the tools you own today. This is where Forthright can step in and increase the maturity of your organization enabling you to maximize your ROI on your technology investments.

IT Maturity Model

 

Forthright’s purpose-built Managed Services focuses on two main objectives:

Roadmap to IT Maturity

Guiding you through a roadmap to achieving the operating IT maturity level required to meet and support your business goals facilitating next level ROI.    Forthright specializes and is committed to revolutionizing the impact IT can have on business through delivering modern digital workplaces.  We help companies improve interactions with customers, vendors, and employees through the execution and adoption of digital transformation, we call this the Digital Now Experience.  By delivering true Modern IT Operations, we can ensure the successful adoption of technology driven initiatives which ultimately drives successful Business Process Optimization. [Read more about Forthright’s unique approach to Digital Transformation]

Secure & Compliant Digital Workplace

A cornerstone of these services is understanding the evolving threat landscape in the IT world and the importance of protecting your business from risks. We offer expert guidance and support in implementing effective governance and security practices focused around managing your specific risks and goals ensuring your organization stays ahead of new regulations and is secure from modern attacks.  But we don’t stop there, our services can quickly fill in the Cyber Security & Governance Gaps required by most Cyber Insurance companies and larger organizations which will only do business with organizations that can prove they meet their Cyber Readiness standards.

How Forthright Managed Services are Different

When you engage with Forthright, our onboarding team steps in and lays down the foundation required to deliver modern IT Services.  Over the course of our service delivery, we collectively drive your level of maturity from Reactive to Innovative.  While it can be a lengthy process to move to the Innovation stage, moving up 1-2 maturity levels just by leveraging our services can happen relatively quickly.  By engaging Forthright to deliver your mature modern IT services, many of the tools, processes and technology will be adopted by your users through the onboarding process.  This paves the way for what’s next.  Once these mature services are put into place and adopted by the users, the business can leverage this as an enabler with future technology driven optimization initiatives.

When onboarding Forthright’s managed services clients, end users are trained on and begin to adopt modern IT related technology and processes required to provision, deprovision, govern, secure, and gain support as needed for their existing technology stack.  Our managed services incorporate many automated and self-service capabilities that are directly integrated with Microsoft Teams making it very easy to access, while also providing an exceptional user experience.

The Forthright Hub

During the onboarding process, Forthright addresses reliability and security concerns and then begins working on technology adoption to prepare the users for what’s next.  As the user population has been onboarded to the Forthright Hub (see photo left), they now have access to many resources such as training, support tools, Forthright’s FixIT Button, applications, business workflows, system readiness status, and reporting which all empowers the end user to be more efficient and effective at performing their job and ultimately benefits the overall productivity of your organization.

 

 

Our tailored solutions drive efficiency, innovation, and ROI, aligning your IT department with your business objectives.  Join us on the path to IT modernization and experience the difference firsthand. Together, we’ll accelerate your journey towards success in the digital now age.

Ready to get started?  
  1. Book a meeting with our team
  2. Find out how Forthright’s Managed Services are right for you.
  3. Experience the power of managed services focused on modern IT operations and the end-user experience