By Heath Gieson Creating process is a process itself. It’s not just about writing steps on paper—it’s about building something people will follow, that produces results, and that becomes streamlined over time. To do that, there are three things you must be mindful of: consistency, effectiveness, and efficiency. These aren’t just buzzwords—they’re progressive steps that determine whether your process will succeed. Start with Consistency I frequently tell my staff: we must be consistent....